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Customer Service Centers

We're available to help you Monday through Friday. If you’d like to reach us by phone, please call (804) 692-7777.

Lottery Headquarters

Office Hours: 8:30 a.m. until 5 p.m.

600 E. Main Street
Richmond, VA 23219

Phone: (804) 692-7000

Fax: (804) 692-7102

Prize Zone West

Office Hours: 8:30 a.m. until 5 p.m.

1620 E. Parham Rd.
Richmond, VA 23228

Phone: (804) 692-7950

Fax: (804) 266-1748

Shenandoah Valley

Office Hours: 8:30 a.m. until 5 p.m.

1790-26 E. Market Street
Harrisonburg, VA 22801

Phone: (540) 433-7979

Fax: (540) 433-9299

Hampton Roads

Office Hours: 8:30 a.m. until 5 p.m.

2306-2308 W. Mercury Blvd.
Hampton, VA 23666

Phone: (757) 825-7800

Fax: (757) 825-7813

Southwest Virginia

Office Hours: 8:30 a.m. until 5 p.m.

408 E. Main Street
Abingdon, VA 24210

Phone: (276) 676-5540

Fax: (276) 676-5548

Roanoke Valley

Office Hours: 8:30 a.m. until 5 p.m.

1287 Towne Square Blvd.
Roanoke, VA 24012

Phone: (540) 561-7011

Fax: (540) 561-7402

Northern Virginia

Office Hours: 8:30 a.m. until 5 p.m.

14550 Potomac Mills Rd.
Woodbridge, VA 22192

Phone: (703) 494-1501

Fax: (703) 494-0640

Central Virginia

Office Hours: 8:30 a.m. until 5 p.m.

1524 South Main Street
Farmville, VA 23901

Phone: (434) 392-7294

Fax: (434) 392-7292

Live Drawing as of 02/20/26

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